Helpdesk Visibility (Portal)

https://www.cluedoo.com/web/image/product.template/5559/image_1920?unique=c08d7f4

Limit the visibility of helpdesks online form submission on website to only the followers

US$ 0.00 0.0 USD US$ 0.00 VAT Excluded

US$ 0.00 VAT Excluded

Not Available For Sale

    This combination does not exist.

    Terms and Conditions
    30-day money-back guarantee
    Shipping: 2-3 Business Days

    Helpdesk Visibility (Portal)

    Limit the visibility of helpdesks online form submission on website to only the followers

    US$ 0.00 0.0 USD US$ 0.00 VAT Excluded

    US$ 0.00 VAT Excluded

    Not Available For Sale

      This combination does not exist.

      STORY BEHIND THE FEATURES

      ODOO'S FUNCTIONS

      When you publish a Helpdesk on your website, it becomes accessible to everyone, allowing them to view and submit tickets through the Helpdesk.

      CLUEDOO'S FUNCTIONS

      For specific Helpdesk teams, we can limit the visibility on the website to only the followers of these teams. 



      MODULE +

      This module increases the security of your Helpdesk teams and avoids irrelevant questions to the team.



      CLUEDOO RECOMMENDATIONS

      Install if your company uses Helpdesk as a communication method with your customers.



      HOW TO USE THIS MODULE

      1

      On your Helpdesk Team settings, we can set Website Form Visibility to:

      Open: All portal users can see and fill in the form.

      Follower: Only followers of this Helpdesk team can access the website form.


      2

      If the website visibility is set to Follower, a portal user who is not a follower of this Helpdesk team cannot access the website form.


      3

      If the portal user is a follower, they will be able to see the Helpdesk form on the website.