Assign SN in helpdesk ticket
Assign a Serial Number on Helpdesk Ticket
Assign SN in helpdesk ticket
Assign a Serial Number on Helpdesk Ticket
STORY BEHIND THE FEATURES
ODOO's FUNCTIONS
CLUEDOO's FUNCTIONS
On a Helpdesk ticket, automate the task of Serial Number (SN) reading and populate a customer related to the SN.
CLUEDOO RECOMMENDATION
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OUR FEATURES AS SOLUTIONS
Assign a Serial Number on Helpdesk Ticket
HOW TO USE THIS MODULE
1.
Action:
- On a new ticket, click on the field Assign Serial Number.
- Scan a serial number.
2
Result:
- The Serial number is recorded in the field Assign Serial Number
- The customer to whom the Serial Number was delivered is populated.
Note: this module supports only product track by SN, not by Lots
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