Helpdesk MRP Repair
To provide information of the Repair Order in helpdesk ticket
Helpdesk MRP Repair
To provide information of the Repair Order in helpdesk ticket
STORY BEHIND THE FEATURES
Cluedoo Behaviour
Provide Detail MRP Information in Helpdesk for product with tracking method that we want to repair.
OUR FEATURES AS SOLUTION
Helpdesk MRP Repair
HOW TO USE THIS MODULE?
1. First, in Helpdesk Go to Configuration Menu, and select Helpdesk Team. Create new or modify existing field and set checklist repair field.
2. Go to Ticket Menu, Create ticket and select helpdesk team that we did set first before and fill product field that already has been produce in
Manufacturing Order that you want to Repair and description field
3. And we can see Manufacturing Info about manufacture's product
3.1 If we select Product Selector Type == Bill of Material (BOM)
3.2 If we select Product Selector Type == Manufacture
4. Then Click Repair's button to Create Repair Order and after Confirm Repair it will show button Repair in Ticket.